1. Introduction
iXzel Group ("we," "us," "our," or "Company") operates ClientelleFirst. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our application and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our application.
Types of Data Collected:
- Personal Data: Email address, name, phone number, mailing address, and other identifying information you provide
- Usage Data: Browser type, IP address, pages visited, and time spent on pages
- Appointment and Service Data: Information related to scheduled appointments, services booked, and payment transactions
- Client Information: Data about your clients including contact details, appointment history, and preferences
3. Use of Data
ClientelleFirst uses the collected data for various purposes:
- To provide and maintain our application
- To notify you about changes to our application
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information so we can improve our application
- To monitor the usage of our application
- To detect, prevent and address technical and security issues
4. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Service Providers
We may employ third-party companies and individuals to facilitate our application ("Service Providers"), provide the application on our behalf, perform application-related services or assist us in analyzing how our application is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Links to Other Sites
Our application may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
7. Changes to This Privacy Statement
We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Last updated" date.
8. Analytics and Tracking
This application uses Google Analytics 4 (GA4) and Plausible Analytics to collect usage data. GA4 may use cookies to track session information. Plausible is cookieless. We anonymize IP addresses where supported. You may opt out via the cookie consent banner presented on first visit, or by adjusting your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ixzelgroup.com or visit ixzelgroup.com/privacy.html.
9. CCPA Rights (California Users)
California residents have the right to request information about the categories of personal information we collect and the purposes for which we use it. You also have the right to request deletion of your personal information, subject to certain exceptions.
10. GDPR Rights (EU Users)
If you are a resident of the European Economic Area, you have certain rights under GDPR, including the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to object to processing.